Returns & Exchanges

At Dolly & Dotty, we want you to feel fabulous in your vintage-inspired garments, which is why we offer a 30-day return policy for any items that aren't a perfect fit. Please ensure all items are returned in their original condition with tags attached to be eligible for a full refund or exchange.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully fold your garments and place them in their original packaging, ensuring all labels and swing tags remain intact.

3

Ship the Parcel

Print your prepaid shipping label from the portal or use your preferred carrier to send the package to our warehouse address.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing